First-connection workflow

RqVPN Quick Start

Follow the page in order, from account creation to confirming your exit region. This guide covers only the essential first-use steps; see the technical reference for protocol differences, route topology and advanced troubleshooting.

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first-connection.flow
  1. 1
    Create an account Username and password
  2. 2
    Choose a plan Monthly subscription or data package
  3. 3
    Get your subscription Copy it from the account overview
  4. 4
    Import the client Refresh to show routes
  5. 5
    Verify the connection Check the exit region
Preparation

Confirm the workflow before you begin

Your account, orders, subscription and client are linked through the user panel. There is no need to look for installers on marketing pages or copy route parameters by hand.

Before starting setup, confirm that the device can access the RqVPN user panel normally. Prepare a username that is easy to recognize and not reused with another service. RqVPN does not require an email address when creating an account; the username and password are the credentials for accessing the panel, viewing orders and retrieving the subscription. Store both in a trusted password manager rather than relying only on browser autofill.

Think of the complete process as one continuous chain: create the account first, then activate the plan order. Once the order is active, the account overview can show an available subscription. After the client reads the subscription, selectable routes are generated. If one step is incomplete, do not skip ahead and keep reconnecting. Checking each step in order usually finds the problem faster than reinstalling the client or repeatedly changing protocols.

This guide is for first-time users and focuses on completing one verifiable connection. After basic setup, read Route and Protocol Technical Reference for the design trade-offs among Shadowsocks, VMess, Trojan, VLESS, Hysteria2 and TUIC, as well as the differences between direct, relayed and dedicated routes. You do not need to understand every protocol detail before connecting for the first time.

Step 1

Create an RqVPN account

First create credentials for accessing the user panel. Future orders, subscriptions and support tickets will be associated with this account.

Open the account creation page and enter a username and password in the registration area. The username identifies the account and is used to sign in; no email address is required. Use a password that is unique to RqVPN and make sure you can store it securely. If the page opens the user panel or shows a success message after submission, the account has been created.

Do not close the page immediately after creation. Check whether the username appears at the top of the panel or in the account area, and confirm that you can open the overview, Plans and client download sections. The account normally has no active subscription yet, so traffic or expiry details may not appear in the overview. That is expected. Next, open the Plans section and complete an order; the panel will then provide a subscription that can be imported.

If the page remains unchanged after submission, check whether the username is already in use, whether both password entries match and whether the browser blocked a required page request. Do not click Submit repeatedly, as this can make multiple usernames difficult to track. Once the account is confirmed, continue with the same username and password.

Expected result You can access the user panel and see the overview and Plans entry points.
Start Free
Step 2

Choose a plan and place an order

Choose a monthly subscription or data package based on how often you use the service. There is no need to study every route parameter first.

Open the Plans section in the user panel to see monthly subscriptions and data packages. Monthly subscriptions include ¥9.9/month for 60GB, ¥18/month for 250GB and ¥28/month for 500GB; data resets monthly from the activation date. Data packages include ¥158/300GB, ¥358/1000GB and ¥658/3000GB; they last until used and never expire. Compare your usage frequency and monthly data needs. You do not need to buy extra for multiple devices: every plan supports unlimited devices.

After choosing a plan, click “Start using” or “Choose this plan” to open the order confirmation. Check the plan name, data allowance and amount, then choose an available payment method from Alipay, WeChat Pay or USDT. After payment, return to the user panel. Do not rely only on the payment page; check in the panel that the order is active and that subscription details appear in the account overview.

If the panel does not change immediately after payment, refresh the account overview once or reopen the Orders section. Do not immediately create another order for the same plan. If the existing order is still processing, keep the order record and check again later. If the status remains unchanged for an extended period, submit the order details through the panel’s support ticket entry. The first paid plan is covered by a 7-day no-questions-asked refund policy; see the Refund Policy for applicable conditions and scope.

Expected result The order is active and the account overview shows available subscription details.
Choose a plan
Step 3

Get your subscription from the user panel

The subscription provides available routes to the client and should be retrieved from the overview for the current account.

After the order becomes active, open the account overview in the user panel. Find an entry such as subscription details, Copy subscription or Import to client. Depending on the interface, you may be sent directly to a compatible client or copy the subscription link and import it manually. A brief confirmation usually appears after copying. If it does not, click once more and check the clipboard contents.

Treat the subscription link as an account asset. Anyone who obtains it may access routes associated with the account and consume its data. Do not post it on public pages, in screenshots, chat groups or articles, and do not submit it to untrusted online conversion tools. Import it only into your own client, and retrieve it again through the user panel when changing devices. The format shown in this guide is an obvious dummy value used only to help identify the input field:

https://example.com/sub?token=YOUR_TOKEN

If the overview has no subscription entry, return to the Orders section and check the order status instead of constructing a link yourself. If the order is active but the overview is still empty, sign out and sign in again, then check once more. Subscription content is generated by the panel for the account; marketing pages do not provide a universal address, and you do not need to enter a server address, port or password manually.

Expected result The subscription has been copied, or the panel has opened the import workflow for the relevant client.
Open the account overview
Step 4

Complete the client import on each platform

Get the RqVPN client from the user panel, then let the client read the subscription you just copied.

Open the client downloads section in the user panel and choose the entry for your system. Both the client and subscription should come from the signed-in panel; this page does not provide a static installer URL. After installation, open the client and look for “Add subscription,” “Import configuration,” “Import from clipboard” or a similar option. Successful import is indicated by a set of selectable routes organized by region or route type.

Windows

Choose the Windows client in the user panel and complete the installation. On first launch, open subscription or configuration management and choose Import from clipboard to add the subscription you copied. Then click Update or Refresh and wait for the route list to appear. If the system asks for network permission, allow the client to create a local network interface; otherwise the interface may show the import as complete even though a connection cannot be established.

Keep the default settings after importing. Do not change the system proxy, protocol parameters and routing mode at the same time. Select a route with a clear region, then return to the client home screen and prepare to connect. For a comparison of protocol resource usage, see the Windows section in the technical reference.

macOS

Open the macOS client download area from the panel, follow the system prompts to install it and launch the client. In subscription management or the configuration list, use the subscription in your clipboard to create a new configuration, then run an update. The first time you enable it, macOS may ask you to approve a network extension or enter the device’s system credentials. This is the system permission flow for network configuration.

After approving the permissions, return to the client and check whether the routes have loaded. If a client status entry appears in the menu bar, you can also choose a route and connect from there. For the first test, enable only one client. Other network tools may take over the system proxy and make it difficult to identify which configuration is handling the connection.

Android

Choose the Android client entry in the user panel and get the RqVPN client for that system. After installing and opening it, find the subscription import function in the side menu or configuration page, then choose Read from clipboard or paste the subscription address. Run a refresh afterward. The import is successful when the regional route list appears.

When connecting for the first time, Android displays a system-level network connection confirmation. The client cannot establish the tunnel until you approve it. Some systems restrict background activity to save power. If the connection stops soon after switching apps, allow the client to run as needed in the system app settings. Verify the basic connection first, then adjust this setting if necessary.

iOS

Open the iOS client download and import workflow from the iOS section of the user panel. After installation, open the client and choose Add subscription on the configuration or subscription page. You can use the handoff provided by the panel or paste the subscription you copied. After updating, the client displays selectable regions and routes.

The first time you tap Connect, iOS asks to add a system network configuration. Approve it to continue. Once the connection status appears, return to the client home screen and check that the current route name matches your selection. If the list is empty after importing, return to the subscription page and run an update instead of creating multiple identical configurations.

Linux is also supported by RqVPN, but desktop environments and permission management vary significantly by distribution. If you use Linux, get the relevant client from the panel and see the terminal environment notes in the Route and Protocol Technical Reference. Regardless of platform, successful import has the same signs: the subscription updates, the route list appears and the client lets you select a route.

Expected result The client shows a route list and lets you select a route to connect.
Get the client
Step 5

Connect to a route and verify it works

Complete the full connection flow with one route first, then compare other regions and protocols for clearer troubleshooting.

Start with a region near your current location or one that matches your target service’s requirements. During the first test, do not switch repeatedly between exit regions or change the protocol, routing mode and system proxy at the same time. Turn on the client’s connection switch and wait for the status to change to “Connected” or an equivalent message. Pause briefly to make sure it does not immediately return to Disconnected.

Next, open the site’s My IP page and check whether the current exit region matches the selected route. If the displayed region has changed, the client configuration, subscription and route connection are working together. Then visit the website or app you actually need and check that sign-in, page loading and ongoing interaction work normally. Testing only the homepage does not prove that a long-lived connection is stable; when using AI Tools or real-time services, complete a normal session before drawing a conclusion.

If the IP region has not changed, first confirm that the client is genuinely connected, then check whether another client is also taking control of the network. Close other similar tools, disconnect and reconnect the current route, then refresh the IP page. If the region is correct but the target service remains unavailable, keep the same region and try another route in that region. This separates an unsuitable region from the status of an individual route.

Once the connection is confirmed, use this route as your daily starting point. If you notice evening fluctuations, compare different routes in the same region before switching randomly across regions. For a deeper understanding of relayed, direct and dedicated routes and protocol differences, open the technical reference and choose by use case.

Client statusShows Connected

Exit regionMatches the selected route

Actual serviceNormal interaction works

Check

Common first-time setup issues

Check each stage of the workflow instead of reinstalling everything at the start.

Why can’t I see my subscription after payment?

Check the order status in the user panel first. Do not place another order while the existing one is processing. If the order is active but the overview has not updated, refresh the page or sign in again. If it still does not appear, submit the relevant order details through the panel’s support ticket entry.

Why is the route list empty after importing the subscription?

Run an update manually in the client’s subscription management area and confirm that the imported configuration is active. If the update fails, return to the account overview, copy the subscription again and replace the existing configuration. Avoid keeping multiple duplicate subscriptions with similar names.

The client says Connected, but the exit region has not changed. What should I do?

Confirm that no other client is also managing the network, then disconnect and choose the route again. Reconnect and reopen the IP lookup page instead of relying on an old browser-cached result. If nothing changes, check whether the system has granted the required network permissions.

Which protocol or route type should I choose first?

Keep the client’s recommended defaults during initial setup and verify the connection and exit region first. Once the basic flow works, read the Route and Protocol Technical Reference to compare protocols and topology based on long-lived connections, mobile battery life and peak-hour stability.

Do I need to buy a separate plan for each device?

No. RqVPN supports unlimited devices. Get the client for each platform from the user panel and import the current account’s subscription on each device. Store the subscription only on trusted devices you manage.

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